3. OYO Flagship 084 – The Capital Hotel
This OYO Flagship hotel is located at the heart of the city where have every amenity at walkable distance.
There are supermarkets,theaters and shopping malls nearby.
The hotel is easily accessible from every part of the city. The landmark is General Post Office at Pulimoodu.
So there are undoubtedly no confusions over the location of the hotel. Everyone knows it.
Service & Staff
We reached the hotel before 12 pm, the standard check in time. But the hotel staff were so polite and helped us check in.
The personal ID cards were inspected before check in, which I believe is a good professional practice.
The receptionist gave us the key and we took the lift to reach the second floor. The service would have been better if someone from the reception could lead guests to the room, which is usually seen in standard hotels.
In-house restaurant: OYO Flagship hotel has an in-house restaurant on the ground floor, which is good. You don’t have to waste time finding a nearby restaurant. However, the food is not served in rooms.
Office space: I think rooms at OYO Flagship is designed for entrepreneurs. There is a separate space , which can used for small meetings, business deals etc.
WiFi: The room has faster WiFi, which works well for all your entrepreneurial needs. You can seamlessly manage your work from room. There were no interruptions.
AC: The AC worked well for sometime. Later, water began dripping from it. So I think a bit more care is needed to ensure everything in the room is well-maintained.
OYO Tea cups: There were two steel cups in the room. But they were not clean. They were useless.
Breakfast: There was a buffet breakfast which served a vegetarian menu. This included dosa, puri masala, bread and butter, juice and tea. It was just okay.
Television: Larger LCD television. It worked well.
Toiletries: I expected a complete toiletry kit from OYO Flagship, but I was disappointed. There were only a soap, shampoo and bodywash.
Bathroom: The bathroom was well-maintained and very clean. It has a seperate space for shower with a glass door partition.